Ransomware, a software that prevents the use of computers (by blocking them or encrypting files until you pay pirates a “ransom”), has paralysed the Cadena SER production system on November 4, 2019. To prevent risk of further infection, the computers connected to the network were turned off. However, since the Redacta platform (which assembles audio and text) could not be used, the journalists wrote the articles on sheets of paper or used word processing apps on their smartphones. Only after four days the 202 radio stations of the network were able to take up their work with their usual facilities again.
Services skipped, but no interruptions
Among the setbacks, the services on the MTV Awards, held in Seville the night before, were not broadcasted. On the other hand, radio hosts could provide a summary of an important electoral debate, by recording the audio from the TV (reduced quality). ‘El Confidential’ dedicated an extensive report on the emergency.