SPAIN: RNE loses 15% of listeners, SER intercepts them


Economía digital’s article analyses in detail the situation of the audience crisis of the public broadcaster.
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Radio Nacional de Espana has lost 190,000 listeners in just a few months, and now has around one million. It is an unprecedented collapse that emerged from the General Media Study (EGM) audience survey at the end of the third round of surveys. Compared to the first quarter (the survey was suspended in the second quarter due to the pandemic), the drop was 15%. And the drop does not only affect the flagship network, but also (although to a lesser extent) the other public networks.

An old article in the newspaper Vozpopuli also spoke of the tense atmosphere created in February in the public broadcasting networks by the redundancy campaign.
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Economía digital (Spain’s fifth largest news group, a native of the network) points the finger at the redundancies, resignations and new appointments made this year in the TV and radio networks. Changes made by Rosa María Mateo (RNE’s interim sole director) and Enric Hernández (news director) have triggered a reaction from the trade unions.

The graph shows the contacts of the three most followed networks on the internet: while COPE is 600,000 users ahead of SER, the network in third place, Onda Cero, has almost 9 million fewer contacts.
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SER (+241,000) and, marginally, COPE (+20,000) gained. COPE is also the first in terms of digital audience: the Cadena de Ondas Populares Espanolas (also owner of Cadena 100, Rock FM and Megastar FM brands), has exceeded twelve million unique users, outstripping rival SER by over 600,000 followers.

Spain: Digital radio sunk by socialists

The article of Panorama Audivisual dedicated an in-depth analysis to the rejection of the bill "Urgent measures for the promotion of digital terrestrial sound broadcasting" which took place on November 4
The article of Panorama Audivisual dedicated an in-depth analysis to the rejection of the bill “Urgent measures for the promotion of digital terrestrial sound broadcasting” which took place on November 4th, 2020
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If in 2018 it was the PP (Partido Popular) that sank DAB, it now was the Socialists of the PSOE (Partido Socialista Obrero Español) who rejected the bill presented by Compromís, a political coalition from Valencia, to the Senate. The spokesman in the Senate of the Valencian political coalition, Carles Mulet Garcia, points out that from next December in Spain all cars will have digital radio (as required by European regulations) but that owners will not be able to receive programs, turning the nation into “a technological island of Europe”. In Spain the technical plan for the development of digital radio was launched in 1999. It foresaw the coverage of 80% of the population in 2005, then reduced to 20% in 2011. Today listening is limited to Madrid and Barcelona, although there are unauthorized transmissions on the Costa del Sol and the Canary Islands.

In radio we trust

Listeners consider radio as a trustworthy source of news, at times much more so than other forms of media, in contrast to the fake news that is going around on the web

The complete results of the survey on the reliability of the media can be seen on the website of the market research company, Dianeosis
The complete results of the survey on the reliability of media can be seen on the website of the market research company, Dianeosis
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Various market research companies have carried out surveys on the reliability of the means of communication during the pandemic. In Greece, according to a survey by Dianeosis and Metron Analysis, the winner was radio. In answer to the question ‘How much do you trust each of the following types of media’, radio got 56.4%, followed by the internet (46.5%), newspapers (33.8%) and television (32%). The complete results are here. The Spanish have a different opinion according to UTECA (an association of commercial TV stations that transmit in the clear on DTT), that commissioned a survey carried out by Barlovento Comunicación and Deloitte. On the Iberian peninsula the most trusted means of communication is television (55.3%), followed by the press (36.3%) and then radio (24%). Here is a PDF with the results.

The Covid-19 bill

Cuts for five major broadcasters in Europe are on their way. While in Italy some radio stations are asking their listeners for help.

Austria: ORF is cutting outgoings

APA News reporting on Horizont about Austria's ORF planned cost cutting due to Covid-19
APA News reporting on Horizont about Austrians ORF’s planned cost cuttings
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The director general of ORF, Alexander Wrabetz, has announced cuts of € 75 million are to be made by the end of 2021. These will be implemented in all areas in the company, from equipment to the cost of personnel. This year the broadcasting station is predicting losses that go from a minimum of € 28.6 million to up to € 54 million, should the worst scenario play out. The budgets allocated for major events will not be touched (€ 40 million for the rights of the European Football Championship and the Olympics). This is also the case for other investments which include digitalisation. Click here for more details from the article on Horizont.

France: Cost cutting plans for the public radio causes controversy

Radio France cutting costs for radio broadcasting due to the Coronavirus pandemic
Report on Le Figaro.fr
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Cuts in the budget had already been decided on in 2018, in a period long before the present crisis. The Government had demanded a reduction of € 190 million in funds to public broadcasters (by 2022). € 20 million of spending cuts were destined for Radio France and in 2019 the CEO Sibyle Veil had prepared a plan that involved cutting 250 jobs. This provoked the longest strike in the history of public radio. The strike lasted 63 days (in total) during the end of 2019 and the beginning of 2020. The trade unions consider the cuts unjustified and after a period of truce due to the Covid-19 crisis, the unrest could restart. 

Germany: NDR raises the crossbar by € 60 million

NDR, Norddeutscher Rundfunk, cutting costs due to coronavirus.
NDR logo located in Osnabrück
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The German broadcasting company Norddeutscher Rundfunk, NDR, wants to cut € 60 million more than the € 240 million that had been already decided on for the next four years.
The director, Joachim Knuth, is not going to reduce personnel but will not be employing new staff for 200 vacant positions. Furthermore, programmes and a series of events will be cancelled. Among those to go are crime series, entertainment and game shows on TV. Click here for more details from the article on Der Spiegel.

Italy: Onda d’Urto is banking on subscriptions

Radio Onda d'Urto has launched a campaign for subscriptions to compensate for the missing revenues
‘Take care of the black cat’
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Radio Onda d’Urto in Brescia has launched a campaign for subscriptions to compensate for the missing revenues caused by the probable cancellation of the Festival of Radio Onda. The event, that is to be held in August, is the main source of finance for the broadcaster and even if it is not cancelled, it will be much smaller.

United Kingdom: £ 125 million have gone ‘missing’ at the BBC

BBC needs to make 125 million pound sterling savings this year due to the coronavirus crisis
BBC TV studio
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The coffers of the public broadcasting station, BBC, are down £ 75 million due to
a delay: Listeners over seventy five were due to pay TV fees from June 1st, 2020, but this has been postponed to August 1st, 2020. This amount rises further because of losses caused by a drop in advertising and the postponement of a plan to reduce the workforce by cutting 450 jobs. According to the director general, Tony Hall, the cuts need to total £ 125 million. Upper management salaries will be frozen until August 2021 and a freeze will be put on all recruitment that is not indispensable. Other TV stations are not doing any better. ITV, free-to-air, has made a cut of £ 100 million to their budget and Channel 4 (a public broadcaster) has made a cut of £ 150 million. Further details can be found here.

Spain: SER cuts cost of personnel

the Spanish network, Cadena SER, is reducing cost of labour. Article from inertia, el espanol.
Cadena SER radio studio in Madrid
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Spains main network, Cadena SER, owned by the Prisa group (they own the daily newspaper El Pais and have business interests in 24 countries) is reducing the cost of labour. Of the personnel employed by the radio, 256 workers have been laid off until July 12th, 2020, (on unemployment benefit) while another 924 have a salary reduction of 10% until December 31st, 2020. Cadena Ser has 202 stations and the Prisa group also owns Cadena 100 and Los 40 Principales.
Click here for details in the article of El Español.

Covid-19 and Radio: Situation in France, Spain and Italy

Wireless, a programme produced by John Walsh on Flirt FM in Galway, 101.3 FM, is back with a special edition on the crisis, that radio is facing because of the pandemic. They are presenting an overview of how European broadcasters in France, Spain and Italy are dealing with the impact that the crisis is having on radio stations. Their previous transmission covered the situation in Ireland which we spoke about in one of our recent articles.

Click here to listen to the Wireless podcast.

Wireless, programme on Flirt FM in Galway, their blog, where one can listen to their podcast
Wireless Flirt, Radio about Radio from Ireland
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Spain: A cyber attack blocks the Cadena SER’s computers – production returns into the 1980’s

announcement of the cyber attack on SER on their website
Announcement of the attack on the SER Website

Ransomware, a software that prevents the use of computers (by blocking them or encrypting files until you pay pirates a “ransom”), has paralysed the Cadena SER production system on November 4, 2019. To prevent risk of further infection, the computers connected to the network were turned off. However, since the Redacta platform (which assembles audio and text) could not be used, the journalists wrote the articles on sheets of paper or used word processing apps on their smartphones. Only after four days the 202 radio stations of the network were able to take up their work with their usual facilities again.

Announcement of the cyber attack on SER on the Twitter account of SER
Announcement of the attack on Twitter by SER

Services skipped, but no interruptions

Among the setbacks, the services on the MTV Awards, held in Seville the night before, were not broadcasted. On the other hand, radio hosts could provide a summary of an important electoral debate, by recording the audio from the TV (reduced quality). ‘El Confidential’ dedicated an extensive report on the emergency.

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