TECHNOLOGY: ARTIFICIAL INTELLIGENCE AT THE SERVICE OF RADIO

Artificial intelligence is the topic of the moment: it will change the world of work and also radio. Two American companies already propose AI-based programmes not only to automate functions, but to create content and free up energy for programming.

The American company Futuri offers a suite of software that interacts to create live programming featuring AI voices and delivering locally relevant news content.
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In Italy, the m2o network has called it the radio killer, but American Futuri says that with RadioGPTTM it wants to simplify program creation and create local content suitable for any radio format. The U.S.-based company was the first to gain publicity by capitalizing on the chatbot’s notoriety launched in November 2022 (as of March 14, 2023 to version 4). Futuri combines three AI-based software: GPT-3 writes program texts based on stories and trending content that the Topic Pulse software extracts from the web (it scans Facebook, Twitter, Instagram, and 250,000 other sources), and finally has them read by a digital voice. One can choose from a catalog of entertainers, create shows with two or three hosts, or instruct the software to “copy” radio speakers.

Today, two out of three programs are automated

Futuri’s intention is to make the power of artificial intelligence available to radio publishers to better manage the 70% of programming hours that are already delegated to automation systems.
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But the platform does more than just create the schedule (which can be customized for any area, leveraging news fished from the Web). It can automate other processes for the station to interact with listeners: such as feeding a blog on the website, creating social media posts, making short videos, and then converting program content into podcasts. Daniel Anstandig, CEO of Futuri, says his company created RadioGPT to save radio because in many stations 70% of broadcasting is already automated. While with the help of artificial intelligence, live and local content can be increased. A demo can be heard at this address. Impressive!

Program Director is more management-oriented

Program Director automates scheduling and advertising, uses artificial voices, and enables the management of differentiated content and advertising, even of stations operating in different time zones
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On a different front is American Super Hi-Fi, which offers Program Director to automate scheduling and reinvent the traditional workflow. Based on artificial intelligence, among many things it curates playlists, does intelligent music rotations, creates shows with artificial voices, and visually shows how the time slot is scheduled. It manages music catalogs, tags songs, and can run an unlimited number of stations simultaneously (useful, for example, for broadcasters who offer dozens of thematic web radios on their site to build listener loyalty). Designed for professionals, it has features that can manage stations operating in different time zones, syndication of stations, and the flow of advertisements.

Written by Fabrizio Carnevalini

BOOKS: THE RADIO ECOSYSTEM IN EUROPE AND NORTH AMERICA

Released in a free edition, thanks to a collaboration with the EBU, the study produced by RAI’s research office, where experts, professors and researchers of different nationalities draw the future of radio

The cover of the volume, downloadable as a PDF, made available to practitioners by the EBU on its website
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Presented on March 29, 2023, in Rome, at the Universi Sonori conference, Audio-Sound Ecosystem is the English summary of the volume Audio-Sound Ecosystem published in July 2022 by Rai Libri, the publishing division of Italian public radio and television. Italian and European experts, professors, and university researchers shared their perspectives on their areas of expertise, drawing future scenarios of the radio and audio landscape in Europe and North America (USA and Canada). Collaboration with the EBU-European Broadcasting Union (an association representing various public and private operators), made it possible to produce an English summary of the publication (230 pages, compared to 512 in the original) to make it available to the entire industry. The book can be downloaded for free at this link.

The competition is getting tougher and tougher

RTL 102.5, the first network by an Italian audience has developed a very sophisticated radio broadcasting model
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Although radio is the most listened-to source of sound (over 50% of daily listening time, in Europe and North America), it must evolve to respond to competition from increasingly sophisticated audio products. It knows how to stand up for reliability and authority: ingredients that during the pandemic have allowed it to maintain important listening shares, and combined with the ability to entertain that have allowed it to consolidate a strong bond with audiences bombarded by bad news. And for years it has also innovated, creating a new editorial product, radiovision, which in Italy and Belgium has been developed in an original and more mature way. However, the situation is different in France (where it remains unconvincing in terms of ratings) and the United States (which does not consider it fundamental) or Sweden (which has excluded it from its strategies).

The big players

Photo montage made by COMK (Comarketing-News) website at a hearing of the four captains of the hi-tech biggies, questioned by U.S. congressmen as part of one of the investigations into possible anticompetitive practices
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But the challenge coming from the network giants (Google, Apple, Facebook, Amazon) is insidious: these platforms, which act as intermediaries between the public and radio stations, structure their offerings based on the enormous amount of information collected from users. To counter them, operators need more effective and detailed listening detections that deepen the knowledge of their audiences, and new professionals who can make information adapted to the digital challenge: streamlined but dense and producing a positive feeling. Network presence can be leveraged to increase notoriety, but there is a risk of losing control of programs, so much so that major broadcasters are creating proprietary platforms to establish direct contact with audiences.

Podcasts and streaming

To manage proprietary content without intermediation, the British public broadcaster has launched BBC Sound, where listeners can listen to radio stations, digital thematic channels, and podcasts
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In the (steadily growing) podcast industry, radio stations are prominent publishers, particularly in Europe, which allows them access to a younger audience, including children and Generation Z. However, the music streaming market is highly competitive, with platforms witnessing increasing consumption among the 16-34 age group. This demographic is gradually shifting away from radio, though the pace of this trend varies across different countries. Despite the challenging market conditions, leading broadcasters like BBC and Radio Canada are taking measures to counter the trend by launching their proprietary platforms.

Changing modes of listening

Platforms such as Spotify offer superior sound quality to FM, but radio can respond with DAB+
https://open.spotify.com/

If the car today is the main listening space for radio, it is increasingly undermined by other media, accessible from the infotainment system. And when all cars are connected, it will have to contend with Google, Apple, Amazon, and Spotify. To meet the challenge of mobile listening, the main weapon is digital radio (DAB+ or HD Radio in the United States), which with its improved sound quality allows it to keep up with technological innovations, such as those in sound reproduction (spatial and immersive) from Apple and Sony and which will innovate fiction and other areas of entertainment. Regarding home listening, smart speakers will supplant traditional receivers: EBU research estimates that 60 percent are already being used to follow radio. To take advantage of this trend, some broadcasters are making specific and often interactive programs specifically for these listening devices.

(Written by Fabrizio Carnevalini)

UKRAINE: THE MEDIA CONFLICT/PART 3 (26-28 FEBRUARY 2022)

ADN-Kronos agency reports on the blocking of media that depend on the Russian government
ADN-Kronos agency reports on the blocking of media that depend on the Russian government
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February 26: Social networks react

After Facebook, Meta extends profile protection to Instagram; YouTube blocks some Kremlin-run media (preventing ads and revenue generation) and puts videos at the bottom of the recommendation list. Twitter restricts access to major telecom providers.

February 27: After Facebook, it’s Twitter’s turn. The EU takes the field and shuts down state media

Without making official announcements, activity on Twitter is slowed down, as Netblocks, which does global-scale monitoring of how the Internet works, notes. Users can get around the obstacles by masking their identity by accessing from a VPN network (which by preventing localization ensures privacy). European Union blocks Russia Today and Sputnik: the President of the European Commission Ursula von der Leyen, during a press conference in Brussels announces that Russian state-controlled media and their subsidiaries will no longer be allowed to broadcast their lies. YouTube also blocks Russia Today and prevents it from monetizing content globally.

February 28: Foiled by social hacking of Ukrainian public figures

Facebook removes fake accounts activated by Russia and Kyiv to target public figures in Ukraine. Twitter suspends more than a dozen accounts and blocks the sharing of several links.

UKRAINE: THE MEDIA CONFLICT/PART 2 (25 FEBRUARY 2022)

The day after the beginning of the invasion, the tension rises on social networks: the protection measures are answered with a partial blockade

Russia to restrict Facebook access for censoring its media
Moscow says on Friday, Feb. 25 that it is partially restricting access to Facebook because it would censor Russian media (Reuters)
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Facebook protects Users? Putin obscures it

Nick Clegg, President, global affairs of Meta (company that controls Facebook, Instagram, WhatsApp and Messenger), in a Tweet warns users that technicians have implemented security measures to protect the accounts of Ukrainian citizens: they will be able to prevent users who are not part of the friends from downloading or sharing the profile photo or see the posts published. The function “profile block“, was created to protect journalists, activists and people “exposed” in high-risk areas, and has already been used during the American withdrawal from Afghanistan to protect the population from Taliban retaliation. An operations center has also been set up, with experts and native speakers to follow developments in the conflict and act promptly, possibly activating other tools designed for emergency areas.

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